Privacy Policy

1. Introduction

Arabic SEO Services ("we," "us," or "our") operates the website arabicseo.services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our Arabic search engine optimization services. We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection, and applicable international privacy standards.

2. Data Controller

Arabic SEO Services, Level 14, Boulevard Plaza Tower 1, Dubai, United Arab Emirates, is the data controller responsible for your personal data. For privacy inquiries, contact us at fabi@site-media.co.uk.

3. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, company name, and website URL submitted through our contact forms.
• Business Information: Target market preferences, SEO goals, and project requirements you provide during consultations.
• Technical Data: IP address, browser type, device information, pages visited, time spent on pages, and referral sources collected via cookies and analytics tools.
• Communication Data: Records of correspondence when you contact us via email, contact forms, or scheduled calls.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: When you submit a contact form or accept cookies on our website.
• Contractual Necessity: When processing is required to deliver SEO services you have engaged us to provide.
• Legitimate Interests: To improve our website, analyze usage patterns, and develop relevant Arabic SEO content resources.
• Legal Obligation: When required to comply with applicable laws and regulations.

5. How We Use Your Information

We use collected information to:

• Respond to inquiries and deliver free Arabic SEO audits
• Provide, manage, and improve our SEO services
• Send service-related communications and project updates
• Analyze website traffic and user behavior to improve our content
• Comply with legal obligations and protect our legal rights

6. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and delivering services, including Formspree (contact form processing), analytics providers, and email service providers. All third parties are contractually obligated to protect your data and process it only for specified purposes.

7. International Data Transfers

As a Dubai-based agency serving global clients, your data may be transferred to and processed in countries outside your jurisdiction, including the UAE, EU member states, and the United States. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by GDPR.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for 24 months unless a business relationship is established, in which case data is retained for the duration of the engagement plus 7 years for legal and accounting purposes.

9. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent at any time without affecting prior lawful processing
• Lodge a complaint with a supervisory authority

To exercise any of these rights, email fabi@site-media.co.uk. We will respond within 30 days.

10. Cookies

Our website uses cookies as described in our Cookie Policy. You can manage cookie preferences through our consent banner or your browser settings.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security assessments.

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

13. Contact Us

For questions about this Privacy Policy or our data practices, contact us at fabi@site-media.co.uk or write to Arabic SEO Services, Level 14, Boulevard Plaza Tower 1, Dubai, United Arab Emirates.